Spieel App Privacy Policy

Your privacy is critically important to us.


It is Spieel App’s policy to respect your privacy regarding any information we may collect while operating the Spieel App and website. This Privacy Policy applies to https://www.spieel.app and the Spieel mobile application (hereinafter, "us", "we", or "Spieel App"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through our service. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and App and does not apply to our collection of information from other sources.

Personal data we collect

Spieel App collects data from you, through our interactions with you and through our product. You provide some of this data directly, and we get some of it by collecting data about your interactions, use and experiences with our products. The data we collect depends on the context of your interactions with Spieel and the choices that you make. We may also obtain data about you from third parties.

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Our products may require some personal data to provide you with a service. If you choose not to provide the data necessary to use the Spieel App, the service might not be available to you. We may also need to collect personal data by law, and could be compelled by law enforcement to provide such information to them. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, certain features and personalisation might not work for you.

Through the use of the Spieel mobile app in particular, you allow us the access to following information and data;

  • Your email address.
  • Your phone number.
  • Your country of residence.
  • Information you choose to enter and log in the app during its normal usage.
  • Photos, images or other media you choose to upload during the normal usage of the app.
  • Device information, such as device manufacturer, model, varient, or other such related device information.

We also may obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time and include;

  • Data brokers from which we purchase demographic data to supplement the data we collect.
  • Services that make user-generated content from their service available to others, such as local business reviews or public social media posts.
  • Communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks.

How we use personal data

Spieel App uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:

  • Provide our product service, which includes updating, securing and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
  • Improve, develop and personalise our products.
  • Advertise and market to you, which might include sending promotional communications, targeting advertising and presenting you with relevant offers.

We also use the data to operate our business, which includes analysing our performance, meeting our legal obligations, developing our workforce and doing research.

In carrying out these purposes, we combine data we collect from different contexts or obtain from third parties to give you a more seamless, consistent and personalised experience.

Law, order and the public interest. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process or appropriate government request; (b) protect any person from death or serious bodily harm; (c) prevent fraud or abuse of Spieel App or our users; (d) protect Spieel App's rights, property, safety or interest; or (e) perform a task carried out in the public interest.

Reasons we share personal data

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorised. We also share data with Spieel App-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Spieel App and its customers.

How to access and control your personal data

We endeavour to keeping your information encrypted and secure. We also deploy automated technologies to detect abusive behaviour and content that may harm our services, you or other users.

You can also make choices about the collection and use of your data by Spieel App. You can control your personal data that Spieel App has obtained, and exercise your data protection rights, by contacting Spieel App. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law.

Once registered, you have the option to delete your Spieel App account and all data you have provided in context of your use of it, through the Spieel Apps settings menu. When exercising this option, please be aware that the data will be permanently deleted and will not be available again at a later time. Accounts and associated data that have been inactive for 6 months will be automatically deleted.

If you want to access or control personal data processed by Spieel App that is not available via the App directly, please contact us at .

Please note that you will be required to prove ownership of your account before we will be able to process requests.

Where we store your data

To provide you with the service, we may store, process and transmit information to locations around the world, including outside your country. Spieel App may make use of various cloud service providers around the world, such as Amazon AWS, Digital Ocean, Microsoft Azure or Google Cloud. Information may also be stored locally on the devices you use to access the app.

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analysing how our products perform and fulfilling other legitimate purposes.

You have a variety of tools to control the data collected by cookies, web beacons and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

General

When a customer tries, purchases or uses the Spieel App, or obtains support for it we may collect and use customer data in the following instances:

  • When a customer engages with a Spieel App representative, we collect the customer’s name and contact data, along with information about the customer’s organisation, to support that engagement.
  • When a customer interacts with a Spieel App support professional, we may collect device and usage data or error reports to diagnose and resolve problems.
  • When a customer pays for products, we collect contact and payment data to process the payment.
  • When Spieel App sends communications to a customer, we use data to personalise the content of the communication.
  • When Spieel App sends communications to a customer, we use data to personalise the content of the communication.

Privacy Policy Changes

Although most changes are likely to be minor, Spieel App may change its Privacy Policy from time to time, and in Spieel App’s sole discretion. Spieel App encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site and the Spieel mobile app after any change in this Privacy Policy will constitute your acceptance of such change.

Privacy Policy Contact Details


Address:
Spieel App
PO BOX 23130
Gezina
Pretoria, 0031
South Africa