Privacy Policy

Introduction

We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, spieel.app, and when you use our online products and services (collectively, the "Services").

By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

Information We Collect

We may collect the following information about you when you use our Services:

  • Personal information you provide to us: When you create an account or place an order on our website, we may ask you to provide certain personal information, such as your name, email address, phone number, and shipping and billing addresses. We may also collect other personal information that you choose to provide to us, such as when you contact us with questions or comments.
  • Information we collect automatically: We may automatically collect certain information about your device and your use of our Services, such as your IP address, browser type, device type, unique device identification numbers, and information about your use of our Services.
  • Information we receive from third parties: We may receive information about you from third parties, such as social media platforms, if you log in to our Services through those platforms or otherwise connect your account on those platforms to our Services.

Use of Information

We may use the information we collect from you for the following purposes:

  • To provide, maintain, and improve our Services: We may use your information to operate and maintain our Services, process and fulfill orders, respond to your inquiries, and provide customer service.
  • To communicate with you: We may use your information to send you updates, newsletters, marketing materials, and other communications about our Services and promotions.
  • To personalize your experience: We may use your information to personalize your experience on our Services, such as by showing you content that is more relevant to you.
  • To analyze and understand how our Services are used: We may use your information to understand and analyze trends, usage, and preferences, and to improve the functionality and user experience of our Services.
  • To enforce our policies: We may use your information to enforce our terms of service and other policies.

Sharing of Information

We may share your information as follows:

  • With vendors, service providers, and other partners: We may share your information with third parties that perform services on our behalf, such as payment processing, website hosting, data analysis, and marketing assistance. These third parties are required to protect your personal information in accordance with this Privacy Policy and applicable laws.
  • With business partners: We may share your information with our business partners for marketing and other purposes.
  • With third parties as required by law: We may disclose your information to third parties if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, or legal process.
  • In the event of a merger or acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, we may share your information with the other party or parties involved in the transaction.
  • With your consent: We may share your information with third parties if we have your consent to do so.

Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to collect and store information about you, such as your device type, operating system, browser type, IP address, and pages visited on our website. We may also use these technologies to track your interactions with our emails, ads, and other communications, and to personalize and improve your experience on our Services.

You can disable cookies or set your browser to notify you when cookies are being sent. However, some features of our Services may not function properly if cookies are disabled. We may also use other technologies, such as web beacons, pixel tags, and local storage, to collect and store information about your use of our Services.

Data Security

We have implemented reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Data Retention

We will retain your personal information for as long as necessary to provide the Services to you, to comply with our legal obligations, and to resolve disputes. We may retain certain information as required by law, or for legitimate business purposes, such as to prevent fraud or to enforce our policies.

Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you become aware that your child has provided us with personal information without your consent, please contact us at [Contact Email].

International Transfer

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We will take steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable laws, wherever it is processed.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our collection, use, and sharing of your personal information.

Contact Us

If you have any questions or concerns about our privacy practices, or if you would like to make a complaint, please contact us at hello@spieel.app

You may also contact us by mail at NieuVentures,NieuVentures, PostNet Suite 303, PrivateBag X20009, Garsfontein, 0042, South Africa.